Located in Franklin, TN
Job Full Description
Exceptional Customer Service - pleasant attitude - conflict resolution – accuracy - high attendance rate
• Pleasant telephone voice, understandable, ample loudness without being overly loud
• Import gift lists
• Answer high-volume inbound calls
• Order
Work with clients whose experience has not lived up to their expectations
• Generate Credit and/or Customer Concern forms
o Troubleshoot client problems promptly
? Research, which may involve Credit and/or Customer Concern forms
? Offer solutions within outlined parameters
Franklin, TN
1636
1113 Murfressboro Road
Suite 415
Franklin, TN 37064
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