Description:
Summary -_ TEMP 6 month Position _
This is a hybrid position. - They will be working remotely but would be required to work in the office 1 - 3 days a week.
Key Requirements:
- Proficient in Excel, including VLOOKUP, pivot tables, and formulas
- Experience with cash applications or lockbox processing preferred
- Demonstrates strong accountability and dependable attendance
- Availability to work core business hours: 7 AM – 4 PM, 8 AM – 5 PM, or 9 AM – 6 PM
This position is responsible for the identification and posting of payments placed on account by application activities from the automated lockboxes, EFT/ACH accounts, manually created payments and researching and resolving disputes for both AR and Branch accounts. The position requires strong customer service skills and a comprehensive knowledge of accounts receivable.
Essential Functions
Accurately and timely post daily lockbox, EFT/ACH and manual remittance deposits to the appropriate customer account and invoices, ensuring reconciliation of all batches
Research, verification, and documenting of previously paid invoices and open credit balances
Enter and maintain status codes for any invoice, credit memo and payment discrepancies identified when applying remittances
Ensure that daily transaction information balances with AR upload information, banks and GL postings
Interface with internal and external customers to resolve open items
Document results of contacts, track and follow-up on internal and external customer requests
Identify and communicate bank, system and transmissions issues timely
Research, pull support and communicate on aged open payments and credits for AR and Branch accounts to support unclaimed property requirements
Processing of transfers, adjustments, offsets and write offs with the appropriate documentation and authorization
Processing of customer refunds
Processing of return checks
Research and assist with resolving disputes on AR and Branch accounts
Work close with team to ensure goals are met
Support monthly statement cut offs and financial close to ensure all required task are completed
Escalate unresolved issues timely
Report on status of assigned accounts timely
Updates job knowledge by participating in educational opportunities
Other duties as requested/required
Education, Experience, and Knowledge
High School Diploma or GED equivalent required
Associates degree or college level accounting classes preferred
2-4 years hands-on accounts receivable experience preferred
Understanding of general accounting principles, practices and procedures with the ability follow SOP's
Experience with financial software
Intermediate skills in: Microsoft Word, Excel and Outlook
Ability to work tight deadlines while maintaining accuracy
Team player, flexible, enthusiastic, innovative and proactive
Excellent organization and time management skills
Ability to listen, communicate (written and verbal), and follow-up effectively with all staffing levels and internal and external customers
Ability to analyze information quickly
Ability to understand the issues, identify problems and determine the appropriate course of action
Self- starter with the ability to work independently
Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks and information
Ability to demonstrate outstanding customer service
Ability to perform at high levels in a fast paced ever-changing work environment
Ability to anticipate work needs and follow through with minimum direction
Apply online or at our office:
Express Employment Professionals can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support.
www.expresspros.com/dallasnorthtx
We are located at:
1350 E Arapaho Rd Suite #238
Richardson, TX 75081
972-777-6352
Monday-Thursday 9am-11am, 1p-3p
Friday 9am-12pm