Job description: Dispatcher
Job Title: Dispatcher(Full-Time/Temp to Hire)
Location: Dallas, TX
As a Dispatcher, this pivotal role orchestrates the seamless movement of orders while ensuring top-notch service for valued customers. Balancing logistics, maintaining strong relationships, and adapting to real-time demands are essential. Here’s a closer look at what this role entails:
Key Responsibilities:
Order Management:
- Prioritize incoming orders and seamlessly integrate them into the existing schedule.
- Monitor the progress of each terminal throughout the day to deliver the best possible service to our valued customers.
Logistics Coordination:
- Dynamically allocate trucks between different terminals to meet customer demand in real-time.
- Collaborate with field team members and operations staff to determine personnel assignments based on availability, workload, and location.
- Coordinate multiple trucks from multiple locations, delivering multiple loads each throughout the Metroplex.
- Over 30 trucks operating from 4 to 6 different locations, delivering between 150 and 200 loads daily.
Material Procurement:
- Place orders for raw materials required to produce the product across all terminals and portable job sites.
- Coordinate with the transportation manager during any coverage conflicts.
Customer Relations:
- Cultivate strong relationships with customer contacts, ranging from superintendents to dirt foremen.
- Work closely with the sales team to ensure service availability aligns with customer needs.
Equipment Service:
- Coordinate equipment maintenance and service requirements with the Production Manager.
Collaboration with Outside Haulers:
- Collaborate with other Dispatchers who manage dedicated outside haulers for our client on a daily and hourly basis.
Schedule:
- 8+ hour shifts
- Monday to Friday
- Ability to field and conduct after hours communication
Benefits: (after evaluation period ends)
- Health, dental, and vision insurance
- Life insurance
- Paid time off (PTO)
- 401(k) with company matching
Location Requirements:
Work Location: On-site /in office(Dallas, TX)