Job Details

Back to Job Listings

Bilingual Insurance CSR - $19 to $25/hr + commission BOE October 5, 2025

Located in Dallas, TX

Pay: $19 to $25/hr + commission BOE

Description

Full-time Bilingual Insurance Customer Service Representative role with a respected insurance firm.
Answer and assist incoming customer calls regarding policy coverage, modifications, and inquiries.
Provide accurate information and ensure customers receive proof of insurance and proper documentation.
Track customer interactions and follow up to ensure resolution and satisfaction.
Work closely with internal teams and stay current on insurance products and marketing updates.
Focus on delivering a positive customer experience through clear communication and professionalism.

Requirements

Bilingual required (English/Spanish).
Previous customer service experience is required; insurance industry experience is a plus.
Knowledge of insurance products and policy schedules preferred.
Proficient in Microsoft Office and CRM (Customer Relationship Management) software.
Strong listening, communication, and problem-solving skills.
High school diploma or GED required.
Detail-oriented and able to manage multiple customer inquiries efficiently.

Dallas (West), TX
2088
2727 West Mockingbird
Suite 104
Dallas, TX 75235