Job Details

CXR - Customer Experience Representative August 15, 2025

PCCXR

Located in Madison, WI

Pay: $24/hr

Job Full Description

A cell phone accessory manufacturer in Southeast Madison is looking for a CXR - Customer Experience Representative on 1st shift in Madison! A perfect job for an experienced call center professional with top notch communicating skills and willingness to speak up when futher assistance is needed. You will have the opportunity to work with their fast paced call center, responding to customer inquiries, and collaborating with other departments to resolve issues. 

 

Pay: $24/hour

Hours: Monday-Friday 8:00am-5:00pm 

 

Work includes:

  • Respond to inbound emails (~50 new emails/day)
  • Respond to inbound calls (~20-40 calls/day)
  • Collaborate with other departments on complex contacts

Qualifications:

  • Call center experience required
  • Upbeat customer service personality
  • Ability to speak up and escalate if situation calls for it
  • Shopify experience a plus!
  • NetSuite experience a plus!
  • Computer skills

 

About us:

Express works with job seekers to help find the right job for their skills and experience. As one of the leading staffing companies in North America, Wisconsin, and Madison, we’re ready to help you take the next step in your career. Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including:

  • Administrative
  • Light Industrial
  • Skilled Trades
  • Professional positions

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.

 

To view jobs or quick apply visit:

https://www.expresspros.com/MadisonWI/Quick-Apply.asp

Madison, WI
2549
2418 Crossroads Drive
Suite 1800
Madison, WI 53718

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