Located in Cheyenne, WY
Job Full Description
Express Employment Professionals is hiring for a busy, well-established law firm. You must be dependable, detail-oriented and professional. The pace is fast and the phones are constant. We need someone who shows up every ready to work, stays calm under pressure, and takes pride in treating people well.
Job Duties:
$18.00 an hour
· Answer and route a high volume of calls, taking and relaying accurate messages promptly.
· Manage a fast-moving, high-volume inbox keeping current throughout the day.
· Greet clients and visitors professionally.
· Make outbound follow-up calls, information requests, and confirmation calls.
· Enter and update information on our website and CRM leads board.
· Help with scheduling appointments and conference rooms as needed.
· Keep the reception area clean, organized, and welcoming.
· Handle confidential information with discretion at all times.
Looking for someone who is:
· Reliable. Shows up on time, for every scheduled shift. Consistent attendance is essential to this role.
· Detail-oriented. Focus on attention to detail with names, numbers, and incoming messages assuring they are delivered accurately.
· A professional, friendly phone presence. Clear speaking, attentive listener, engaging, and staying courteous.
· Calm and professional. Balancing a full phone queue, waiting room, and multiple clients in office for meetings at the same time.
· Discretion. You understand that what happens in a law office stays in the office.
· Accountable. Owning your mistakes, asking questions when unsure, and follow through.
Requirements:
· High school diploma or equivalent.
· 2+ years of experience in reception, customer service, call center, or front office work. CRM experience is a plus.
· Comfortable with multi-line phones, email, and basic computer skills (Microsoft 365).
Apply today and let Express Employment Professionals help you land a permanent, full-time career—never a fee to job seekers!
Call: 307-632-0567
Apply Online: expresspros.com
Cheyenne, WY
2479
2205 East Pershing Boulevard
Cheyenne, WY 82001
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