iapps logo

Bloomfield, NJ

1018 Broad Street, Suite 6, Bloomfield, New Jersey 07003

Fairfield, NJ

363 Route 46 West, Building 1, Fairfield, New Jersey 07004

Hackettstown, NJ

453 Route 46, Suite 5, Hackettstown, New Jersey 07840

Hawthorne, NJ

10 Washington Street, Hawthorne, New Jersey 07506

Parsippany, NJ

140 Littleton Road, Suite 110, Parsippany, New Jersey 07054

Job Details

Product Support Specialist – Industrial Filtration May 10, 2025

Located in Sparta, NJ

Pay: $50,000/yr

Job Full Description

This is a direct hire position! Annual Salary 50k! Great Benefits!

 

We are seeking a hands-on Technical Support Specialist to support Oil Mist and Liquid Filtration Systems throughout the U.S., Mexico, and Canada.

Please note: This is not an IT or software help desk role. This position involves working directly with mechanical and industrial equipment in manufacturing environments.


Key Responsibilities:

  • Provide technical support for filtration systems to customers and internal teams

  • Troubleshoot mechanical, electrical, and operational issues both remotely and on-site

  • Support the installation and commissioning of new systems at customer facilities

  • Conduct preventative maintenance inspections and service calls

  • Maintain accurate documentation of service reports, customer calls, and technical issues

  • Train end-users and internal staff on operation, safety, and maintenance procedures

  • Collaborate with engineering to relay customer feedback and support product improvements

  • Ensure compliance with internal policies, safety guidelines, and industry regulations

  • Coordinate service efforts with production, assembly, and warehouse teams

  • Represent the company at trade shows and customer visits, providing technical demonstrations

  • Travel regularly across North America (U.S., Mexico, Canada), sometimes on short notice


Skills Required:

  • Strong technical and mechanical knowledge of Oil Mist and Liquid Filtration Systems

  • Understanding of machine tool operations and industrial maintenance environments

  • Proficient with diagnostic tools and field service procedures

  • Excellent troubleshooting and hands-on problem-solving abilities

  • Strong written and verbal communication skills

  • Ability to work independently and collaboratively in a fast-paced environment

  • Comfortable working in manufacturing settings and with customers on-site

  • Bilingual in Spanish and English is a strong plus

  • Proficient with documentation tools and service reporting

  • Valid driver’s license and passport required


Experience & Education:

  • Minimum of 2 years in a technical/mechanical support role

  • Experience in filtration, machine tools, or industrial equipment preferred

  • Associate’s or Bachelor’s degree in Mechanical Engineering or related field preferred

  • Relevant certifications (mechanical, maintenance, or field service) are a plus


Benefits Offered:

  • Competitive compensation package

  • Paid holidays and generous PTO

  • Medical, dental, and vision insurance

    • Vision: 100% company-covered

    • Medical/Dental: 80% company-covered

  • Company-paid life insurance

  • Mileage reimbursement for all work-related travel

  • Travel expenses covered for trade shows and field service trips

  • Opportunities for training and professional development

Parsippany, NJ
1304
453 Route 46
Suite 5
Hackettstown, NJ 07840

Apply Now Email Us

Close