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Bloomfield, NJ

1018 Broad Street, Suite 6, Bloomfield, New Jersey 07003

Fairfield, NJ

363 Route 46 West, Building 1, Fairfield, New Jersey 07004

Hackettstown, NJ

453 Route 46, Suite 5, Hackettstown, New Jersey 07840

Hawthorne, NJ

10 Washington Street, Hawthorne, New Jersey 07506

Parsippany, NJ

140 Littleton Road, Suite 110, Parsippany, New Jersey 07054

Job Details

Customer Support Specialist June 24, 2025

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Located in Hawthorne, NJ

Pay: $20- $24 per hour

Job Full Description

Customer Support Specialist
 Hawthorne, NJ | In-Person | Full-Time
$20–$24/hour + Benefits

Are you passionate about delivering top-notch customer service? Thrive in a fast-paced environment? We’re looking for a Customer Support Specialist to join our dynamic team!

What You’ll Do:

  • Deliver exceptional customer support and ensure a memorable experience
  • Handle inquiries, schedule and process service calls, and resolve issues promptly
  • Maintain customer databases and build strong client relationships
  • Support technicians with product allocation and paperwork
  • Present company products/services to clients

What We’re Looking For:

  • 2+ years of customer service experience (call center/security monitoring a plus)
  • Strong communication, multitasking, and problem-solving skills
  • Proficiency in Microsoft Office & ability to learn new systems quickly
  • Team player with a customer-first mindset and “can-do” attitude

Details:

  •  Shift: Mon–Fri, 8am–5pm (1 Saturday/month)
  •  Pay: $20–$24/hour
  • Benefits: 401(k) matching, health insurance, PTO, employee discounts

Requirements:

  • High school diploma or equivalent
  • 2 years’ customer service experience (Required)
  • Day shift availability (Required)

Please send resume to sylvia.figueroa@expresspros.com

Parsippany, NJ
1304
140 Littleton Road
Suite 110
Parsippany, NJ 07054

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