lun3
Located in Hawthorne, NJ
Pay: $20- $24 per hour
Job Full Description
Customer Support Specialist
Hawthorne, NJ | In-Person | Full-Time
$20–$24/hour + Benefits
Are you passionate about delivering top-notch customer service? Thrive in a fast-paced environment? We’re looking for a Customer Support Specialist to join our dynamic team!
What You’ll Do:
- Deliver exceptional customer support and ensure a memorable experience
- Handle inquiries, schedule and process service calls, and resolve issues promptly
- Maintain customer databases and build strong client relationships
- Support technicians with product allocation and paperwork
- Present company products/services to clients
What We’re Looking For:
- 2+ years of customer service experience (call center/security monitoring a plus)
- Strong communication, multitasking, and problem-solving skills
- Proficiency in Microsoft Office & ability to learn new systems quickly
- Team player with a customer-first mindset and “can-do” attitude
Details:
- Shift: Mon–Fri, 8am–5pm (1 Saturday/month)
- Pay: $20–$24/hour
- Benefits: 401(k) matching, health insurance, PTO, employee discounts
Requirements:
- High school diploma or equivalent
- 2 years’ customer service experience (Required)
- Day shift availability (Required)
Please send resume to sylvia.figueroa@expresspros.com
Parsippany, NJ
1304
140 Littleton Road
Suite 110
Parsippany, NJ 07054
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