VB15
Located in BIRMINGHAM, AL
Pay: $18-$20/hr
Job Full Description
Job Summary: A great company is looking to add to their team!
Here's What Your Day-to-Day Looks Like:
POSITION PURPOSE: To answer extended warranty and technical calls for all Carrier and Payne products including warranty policies and procedures for out Dealers, Contractors, Customers and Associates.
KEY JOB REQUIREMENTS:
- Provide guidance in application/usage of products sold by Weathertech within manufacture limitations.
- To interface with and provide integral support to both internal and external people on Carrier and Payne products.
- Answer general warranty questions, verify amounts on credit memo, record any discrepancies and verify invoices have shipped.
- To answer technical support calls.
- Assist in implementing classes for our customers as well as internal associates.
- Process Credit memo when Warranty administrator is out of the office.
QUALIFICATIONS:
Education Level:
Knowledge of HVAC/R industry, products and solutions required
Exceptional communication skills with an emphasis on customer relations
A general knowledge of the personal computer with “Microsoft Office Applications or equivalents is required.
WORK PROCESS AND ENVIRONMENT:
This position requires a person who is self-motivated and who requires little direct supervision. This person should have good communication skills and telephone techniques. This position requires a person whose personality is of even temperament and allows them to communicate with customers having technical issues.
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Schedule & Pay:
- FULL TIME; Mon-Fri, 9:00am-7:30pm
- Willingness to work overtime if needed
- $15/hr
Here's What Makes YOU a Great Fit:
- Able to physically do the work and meet physical requirements (lifting 35+ lbs. regularly, bending, standing, etc.)
- Must have reliable and timely transportation
- Good work ethic; punctual & dependable; take pride in your work
- Good teamwork and communication skills
- Drug-free; background check
Job Location: Irondale, AL
APPLY TODAY!
What Makes Express Employment Professionals Different?
Express Employment Professionals - Birmingham, is a local employment agency that has been helping people find great jobs since 2006. We focus on helping people find long-term positions at some of the best companies in the area. Every week we are actively working with 150+ companies in the Birmingham and surrounding areas.
Immediate Benefits of working with Express:
- Weekly Pay
- Medical, Dental, Vision, Short-Term Disability, and Life Insurance
- 401(K) Savings Plan
- Holiday Pay
- Referral Bonuses
- Employee Assistance Program (counseling & expert advice in many stressful areas)
- Free Online Training
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Birmingham (North), AL
2865
1108 East Park Drive
Birmingham, AL 35235
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