Job Details

Job Title: Pool Attendant

Location: Resort Property
Openings: Multiple Positions Available

Job Summary

We are seeking friendly, reliable, and guest‑focused Pool Attendants to support daily pool operations at our resort. This role is ideal for individuals who enjoy working outdoors and providing excellent customer service. Pool Attendants play an important role in creating a clean, safe, and welcoming poolside experience for all guests.

Key Responsibilities

• Greet guests warmly and provide towel distribution and collection
• Assist guests with pool access using resort key cards
• Maintain a clean, organized, and well‑stocked pool area
• Monitor pool entry to ensure access is limited to authorized guests
• Communicate pool rules and resort guidelines courteously
• Work with resort staff to address guest needs and escalate concerns as needed

Expected Results

• Guests feel welcomed and well assisted during their pool experience
• Pool area remains clean, organized, and properly stocked
• Pool access is monitored appropriately to ensure guest safety and comfort

Skills Required

• Strong customer service and communication skills
• Ability to stay organized and attentive in a busy environment
• Basic problem‑solving skills
• Dependable and team‑oriented work ethic

Qualities Required

• Friendly, approachable, and professional demeanor
• Reliable and punctual
• Calm and attentive under pressure
• Flexible availability
• Awareness of guest safety and surroundings

Experience Required

• Previous customer service or hospitality experience preferred
• Outdoor or guest‑facing experience is a plus
• Familiarity with key card systems is helpful but not required
• No lifeguard certification required

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift and carry up to 25 pounds
• Ability to bend, reach, kneel, and perform repetitive tasks
• Ability to work outdoors in varying weather conditions
• Ability to work safely around water and wet surfaces

Equipment Used

• Pool towels and towel carts
• Resort key card access system
• Two‑way radios or communication devices
• Cleaning and sanitizing supplies
• Pool signage and guest information materials

Compensation & Schedule

• Pay: $20 per hour
• Schedule: Varies based on business needs, including weekends and holidays