Located in Agoura Hills, CA
Pay: $23-$26/hr
Job Full Description
Receptionist / Client Relations Specialist
Location: Agoura Hills, CA
Pay Rate: $23.00–$26.00 per hour
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Job Type: Full-Time
Job Overview
Express Employment Professionals is seeking a friendly, professional, and detail-oriented Receptionist / Client Relations Specialist for a company in Agoura Hills, CA.
This position combines front desk responsibilities, customer service, and sales support. The ideal candidate enjoys interacting with people, is comfortable handling a high volume of phone calls, and can manage multiple administrative tasks while delivering excellent customer service.
Key Responsibilities
-
Answer incoming calls, greet visitors, and maintain a professional front desk environment.
-
Respond to customer inquiries via phone and email.
-
Assist customers with order processing, product information, and service requests.
-
Make outbound calls to follow up with customers and prospective clients.
-
Direct qualified sales opportunities to the appropriate team members.
-
Enter customer orders, service tickets, and other information into company systems.
-
Follow up with customers regarding orders, repairs, and service updates.
-
Maintain accurate customer records and documentation.
-
Coordinate with internal departments to resolve customer concerns.
-
Assist with general administrative duties, including mail distribution and data entry.
Qualifications
-
2+ years of experience in customer service, receptionist duties, order processing, or a related role.
-
High school diploma or equivalent required.
-
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
-
Strong verbal and written communication skills.
-
Comfortable handling a high volume of inbound and outbound calls.
-
Strong organizational skills, attention to detail, and ability to multitask.
-
Professional, friendly, and customer-focused attitude.
-
Strong computer and data entry skills.
-
Experience with ERP systems or customer service ticketing software is a plus.
-
Previous call center, sales support, or automotive industry experience is preferred but not required.
Additional Information
-
Full-time, onsite position in Agoura Hills, CA.
-
Professional office and customer service environment.
-
Must be comfortable working on the phone and computer throughout the day.
-
Occasional lifting of up to 45 lbs. may be required.
Apply Today!
If you're a motivated, personable individual who enjoys helping customers and thrives in a fast-paced office environment, we encourage you to apply!
Equal Opportunity Employer
Express Employment Professionals is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local laws. All employment decisions are based on qualifications, merit, and business needs.
Thousand Oaks, CA
2649
600 Hampshire Road
Suite 100
Thousand Oaks, CA 91361
Apply Now Email Us