Located in Worcester, MA
Job Full Description
Customer Service Representative
We are looking for an energetic, people-first individual to join our team! If you love solving problems, chatting with customers, and keeping things moving, we want to hear from you.
The Details
What You’ll Do
As our Customer Service Representative, you will be the "face" (and voice) of our company. Your main goal is to provide a positive experience for every person you interact with.
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Respond to customer inquiries via phone, email, and/or chat.
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Help troubleshoot issues and provide clear, friendly solutions.
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Maintain accurate records of customer interactions.
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Work closely with the team to improve our overall service.
What We’re Looking For
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High Energy: You bring a positive attitude and genuine enthusiasm to the job every day.
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Experience: 1 year of customer service experience is preferred, but not required. We are happy to train the right person!
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Communication Skills: You can explain things clearly and enjoy talking to people.
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Reliability: You’re someone we can count on to be ready to go at 8:00 AM.
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Tech Savvy: Comfortable using basic computer programs and learning new software.
Why Join Us?
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Consistent daytime hours (work-life balance is important to us!).
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A supportive and upbeat team environment.
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Opportunities to grow within the company.
Worcester, MA
3452
1241 Main Street
Suite 5
Worcester, MA 01603
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