Located in Savage, MN
Pay: $18 - $21 / hour
Job Full Description
🎧 Now Hiring: Call Center Representative
📍 Location: Shakopee, MN
🕒 Full-Time | Monday–Friday | On-Site
Join a team where world-class customer service isn’t just a goal—it’s the standard. We’re looking for a confident, courteous, and detail-driven Customer Service Representative who thrives in a fast-paced environment. If you’ve got a knack for multitasking, love solving problems, and can keep your cool under pressure, you’re going to fit right in.
📞 Key Responsibilities:
-
Deliver exceptional customer service across phone, email, chat, and more
-
Accurately enter orders from phone, email, fax, EDI, and website
-
Respond confidently and professionally to customer inquiries
-
Manage the website “chat” feature and resolve issues in real-time
-
Investigate and resolve customer concerns with a positive attitude
-
Set up and maintain customer accounts in the ERP system
-
Update customer data as needed and document all interactions
-
Follow internal processes—and help improve them when possible
-
Stay calm, focused, and organized in high-volume situations
-
Assist with customer service projects and support the broader team
✅ What We’re Looking For:
-
Strong communication skills (verbal, written, and digital)
-
Previous customer service experience preferred
-
Comfort with multitasking and working under pressure
-
Familiarity with ERP systems is a plus
-
Detail-oriented, adaptable, and solutions-focused
💼 Why Express? One Interview = Endless Opportunities!
At Express Employment Professionals, we connect you with top employers and exciting roles across industries. Whether you’re building your career or looking for flexible work, we’ve got your back—and you’ll never pay a fee for our services.
📲 Ready to level up your customer service career? Apply today and connect with your local Express team!
Lakeville (Savage), MN
2220
8275 210th Street West
Lakeville, MN 55044
Apply Now Email Us