Burg CSR
Located in Hattiesburg, MS
Pay: $12-$17
Job Full Description
Express Employment is hiring for a customer service representatives to work in Hattiesburg, MS!
- $12-$17/hr.
- Day Shift
- Weekly Pay
- Long Term
- Full Time
Job Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Job Requirements
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Thank you for your intrest in this position! Please apply and a recruiter will reach out if your work history matches what our clients are looking for.
#office2177
Hattiesburg, MS
2177
5000 West 4th Street
Hattiesburg, MS 39402
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