Located in Poplar Bluff, MO
Pay: BOE
Job Full Description
We are URGENTLY HIRING for a Operations Manager for a local company in Poplar Bluff, MO!
🚀 What You’ll Do
You’ll take ownership of end-to-end Revenue Cycle Management operations, driving innovation, efficiency, and measurable outcomes across the business.
- Design and execute forward-thinking strategies to enhance delivery, operational stability, and collections performance
- Build, test, and scale RCM pilot programs while leveraging data to improve claim resolution and revenue outcomes
- Lead end-to-end RCM functions, including Prior Authorization, Insurance Verification, Denial Management, AR Follow-up, Payment Posting, and Patient Billing
- Monitor and optimize KPIs, ensuring all portfolios meet or exceed SLAs and internal benchmarks
- Drive operational excellence across downstream revenue cycle functions and patient financial services
- Translate complex regulatory requirements and specialty-specific nuances into effective operational practices
👥 Leadership & Impact
This is more than operations—this is about building people and performance.
- Lead, mentor, and inspire teams of 100–120 FTEs in a high-performance environment
- Develop strong mid-level leaders and foster a culture of accountability, growth, and engagement
- Drive employee retention, career development, and engagement initiatives
- Conduct structured performance reviews and continuous feedback cycles
- Partner cross-functionally with HR, IT, Quality, Compliance, and Training teams
📊 Strategy, Reporting & Client Engagement
You’ll be the face of operations—internally and externally.
- Deliver insightful weekly and monthly dashboards using Excel and PowerPoint
- Lead Monthly Business Reviews (MBRs) with clients and executive stakeholders
- Manage workforce planning, capacity models, and inventory to support scalable growth
- Build strong client relationships through effective communication, negotiation, and stakeholder management
✅ What You Bring
- 8+ years of end-to-end RCM experience with deep expertise in operational metrics and performance frameworks
- 3+ years of leadership experience (or currently in a management role)
- Proven track record managing large teams (100+ employees) in high-volume environments
- Strong business acumen with the ability to plan, organize, and optimize resources for maximum impact
- Advanced proficiency in MS Excel and PowerPoint for analysis and executive presentations
- Excellent communication, presentation, and stakeholder management skills
- Bachelor’s degree (preferred)
💰 Pay: Based on Experience
🕒 Schedule: Monday–Friday, Day Shift
Poplar Bluff, MO
3324
682 Highway 142
Poplar Bluff, MO 63901
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