Located in Columbia Falls, MT
Pay: 20.00
Job Full Description
Express Employment Professionals is seeking a Customer Experience Associate for a reputable local client in the Flathead Valley.
This position is ideal for someone who thrives in a customer‑focused environment and enjoys helping others navigate financial products and services with confidence and clarity.
Position: Customer Experience Associate
Pay: $20 per hour
Schedule: Day Shift
Location: Flathead Valley
What You’ll Do
- Deliver exceptional service by responding to customer inquiries promptly, accurately, and professionally
- Maintain strict confidentiality while handling sensitive customer information
- Assist customers with questions related to deposit accounts, electronic payments, debit card transactions, and various bank products and services
- Support educational and marketing initiatives to help customers better understand available services
- Collaborate with internal teams to resolve issues efficiently and ensure a seamless customer experience
- Participate in special projects and team engagement activities as needed
What You Bring
- Strong customer service skills with a focus on communication and accuracy
- Ability to support electronic transfers, card services, and general banking inquiries
- A collaborative mindset and willingness to assist across departments
- High School Diploma or equivalent; additional education or financial services certification is a plus
Physical Requirements
- Frequent use of hands and wrists for typing and document handling
- Ability to sit or stand for extended periods based on customer needs
- Occasional lifting of up to 25 lbs
Tools & Equipment
- Standard office equipment including phones and computers
If you're passionate about delivering outstanding customer experiences and want to grow your skills in a supportive environment, Apply Today or call Express Employment Professionals at 406‑257‑2255 to get started.
Kalispell, MT
1526
4 Sunset Plaza
Suite 101
Kalispell, MT 59901
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