Office Assistant / Dispatcher
Express Employment Professionals is hiring an Office Assistant / Dispatcher for a local client. This is a great opportunity for a highly organized, customer-focused professional who thrives in a fast-paced environment and enjoys coordinating schedules, supporting teams, and delivering excellent customer service.
Pay
$20.00 - $24.00/hour DOE
Responsibilities
- Coordinate service and installation schedules to ensure efficient workflow.
- Communicate with office staff, management, parts department, and installation teams.
- Contact customers to schedule installations, repairs, and service appointments.
- Complete and maintain accurate paperwork and project documentation.
- Keep projects organized and ensure all necessary information is communicated to the appropriate team members.
- Answer incoming phone calls and accurately enter information into computer systems.
- Support field staff by ensuring they have the resources and information needed for successful job completion.
- Assist with customer inquiries and provide exceptional customer service.
- Participate in ongoing training and professional development opportunities.
Qualifications
- High School Diploma or equivalent required.
- Previous office, dispatching, scheduling, or customer service experience preferred.
- Strong multitasking, organizational, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Proficiency with computers, phone systems, and general office software.
- Experience with dispatching or scheduling software is a plus.
- Ability to work collaboratively with office staff and field teams.
- Must be able to lift up to 25 lbs.
Work Environment
- Office-based position utilizing phones, computers, and office equipment.
- Fast-paced environment requiring attention to detail and strong organizational skills.
Apply today with Express Employment Professionals! We’d love to connect with motivated candidates looking to grow their careers in a professional and supportive work environment.