S348
Located in Edison, NJ
Pay: $18-19hr
Job Full Description
Client is located in Edison. Looking for a customer service representative with great computer skills.
Responsibilities:
• Answering inbound customer service calls and emails
• Process returns if needed
• help with placing orders for customers
• update existing products that have been listed
• Help complaints and questions from the customers
• list new products including photos to be posted
Qualifications:
• Excellent written and verbal communication
• Top-tier customer service- minimum of 6 months
• Multi-tasking
• Strong organizational skills
• data entry
• Computer Savvy! (Microsoft Office Applications) and using a customer management system (zendesk preferred)
This position has required overtime which includes email responses 2-3 times a week (roughly 1-2 hours) this includes weekend work also. Will rotate with other staff.
During the 4 week period of Black Friday through Christmas, the customer service role will be required to work 7 days a week with over time. (8am-4pm)
This role is working in person. (NOT REMOTE)
Schedule: M-F 8am- 4pm
Pay: $18-19 per hour depending on experience.
Edison South, NJ
3205
1090 King Georges Post Road
Suite 305
Edison, NJ 08837
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