Located in fairfield, NJ
Pay: $18.00
Job Full Description
Handle customer inquiries via phone, email, or chat in a professional and timely manner.
Provide accurate information regarding products, services, policies, and procedures.
Resolve customer complaints or issues by identifying the problem and offering appropriate solutions.
Maintain customer records and update information as necessary.
Process orders, returns, and exchanges, ensuring all customer needs are met.
Collaborate with other departments to address and resolve complex customer issues.
Follow up with customers to ensure satisfaction and resolve any outstanding concerns.
Meet or exceed individual and team performance goals related to customer satisfaction, response times, and issue resolution.
Continuously improve product knowledge and customer service skills.
Location: Fairfield NJ
Schedule: Mon-Fri 9am-5pm
Pay Rate: $18.00
Parsippany, NJ
1304
363 Route 46 West
Building 1
Fairfield, NJ 07004
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