Job Details

Member Service Representative September 3, 2025

D151

Located in Chambersburg, PA

Pay: $17.00-$17.75

Job Full Description

Member Service Representative
Location: Chambersburg, PA
Pay: $17.00 – $17.75/hour
Schedule: Monday – Friday, 9:00 AM – 5:00 PM

A well-established financial institution is seeking a full-time Member Service Representative to join its team in the Chambersburg, PA area. This role offers the opportunity to build meaningful relationships with members while providing quality financial services in a professional, team-oriented environment.

Position Summary

The Member Service Representative is responsible for delivering excellent customer service by assisting members with transactions, answering questions, and promoting products and services that meet their financial needs. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Provide outstanding service by answering member inquiries and resolving issues in a professional and timely manner

  • Process a variety of cash handling transactions, ensuring accuracy and compliance with procedures

  • Promote and explain beneficial products and services to meet member needs

  • Maintain and update account information with accuracy

  • Balance daily transactions and resolve discrepancies as needed

  • Support additional projects or duties as assigned

Qualifications

  • High school diploma or GED required; Associate degree or equivalent work experience preferred

  • Prior teller or customer service experience is helpful but not required; full training provided

  • Strong communication and interpersonal skills

  • Ability to handle multiple tasks with accuracy and attention to detail

  • Basic math skills and technical aptitude, including familiarity with Microsoft programs

  • Cash handling experience preferred

Physical Requirements

  • Ability to stand for extended periods of time

  • Ability to lift more than 15 pounds

  • Comfort working in a moderately loud, fast-paced environment

  • Regular use of a computer and ability to adjust vision between close and long range

Why Apply?

  • Competitive hourly pay: $17.00 – $17.75/hour

  • Consistent Monday–Friday schedule (9:00 AM – 5:00 PM)

  • Opportunities for professional growth and development

  • Supportive, team-oriented workplace culture

Corning, NY
2583
11849 East Corning Road
Suite 101
Corning, NY 14830

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