Located in Delaware, OH
Job Full Description
FRONT OFFICE COORDINATOR, (Bilingual English/Spanish Preferred)
Location: Delaware, OH
Job Type: Full-Time (40 hours/week) Direct Hire
Schedule: Monday–Friday, 8-hour shifts (In-Person)
Position Overview
We are seeking a Front Office Coordinator (FOC) to serve as the first point of contact for all applicants, clients, and visitors. This role is essential in creating a welcoming and professional office environment while supporting recruiting, administrative, and customer service functions. Bilingual English/Spanish candidates are strongly encouraged to apply.
Key Responsibilities
Customer Service & Front Desk Operations
- Create a positive first impression for all in-person, phone, and online interactions
- Greet applicants and visitors promptly with a friendly, professional demeanor
- Answer multi-line phone system within three rings and direct calls appropriately
- Identify caller needs, resolve issues, and document all inquiries in the system
- Maintain a clean, organized, and welcoming office environment
Applicant Management & Recruiting Support
- Review and respond to online applications daily
- Screen applicants for potential job matches and assist with scheduling interviews
- Maintain a high interview completion rate through effective coordination
- Administer skills assessments and provide clear instructions and support
- Assist with recruiting efforts as needed
Administrative & Office Support
- Enter applicant data accurately into internal systems
- Prepare correspondence, mailings, and maintain updated records
- File applications and maintain confidentiality of sensitive information
- Collect timecards and assist with payroll processing
- Monitor and replenish office supplies
Sales & Business Support
- Assist with inside sales activities, including appointment setting and MPC calls
- Convert employment verification calls into recruiting or sales opportunities
- Develop knowledge of staffing services and employment processes
Qualifications
- 1–2 years of customer-facing experience preferred
- Bilingual in English and Spanish (preferred)
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced office environment
- Professional, friendly, and detail-oriented
Technical Skills
- Multi-line phone systems
- Basic computer skills (Microsoft Word, Outlook Calendar)
- Typing speed of at least 40 WPM
- Basic math skills
Why Work With Us?
Express Employment Professionals is one of North America’s leading staffing agencies, dedicated to helping individuals find meaningful employment at no cost to job seekers. Our Delaware, OH team is committed to creating a supportive, positive work environment and helping you grow your career.
How to Apply
📧 Email Your Resume: delawareoh@expresspros.com
🌐 Apply Online: www.expresspros.com/us-ohio-delaware
📞 Call Us: 614-896-8643
📍 Visit Us: In-person applications by appointment
About Express Employment Professionals – Delaware, OH
We specialize in connecting job seekers with opportunities in light industrial, skilled trades, administrative, and professional roles. Our local team, Val and Shada, are dedicated to helping you find the right job for success.
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer and value diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability, or any other protected status.
#3301delawareoh
Delaware, OH
3301
30 Troy Road
Delaware, OH 43015
Apply Now Email Us