Located in Emigsville, PA
Pay: $14/hr-$17.50/hr DOE
Job Full Description
Hours: Monday to Friday. 7:30am-4pm.
Dress code: Business casual.
Job Description:
- Deliver excellent customer service and demonstrate a high degree of professionalism.
- Handle inbound calls daily, answering questions and routing calls
- Help customers with their account information, credit and billing, taking payments and placing online orders
- Work as a liaison between customers and company management to resolve merchandise quality concerns
- Negotiate and collect funds from customers as needed
- Utilize computerized system to search and access customer information in our records management systems.
Summary
As a CSR - Customer Service Representative, you will be the frontline of our customer support and client services team, providing exceptional service to our customers. With core skills in English, customer service, and communication, you will handle inquiries, resolve issues, and ensure customer satisfaction. Your premium skills in sales will allow you to upsell products and assist our customer base effectively. Utilize your relevant skills in Microsoft Office, data entry, and call center operations to excel in this role and contribute to our team's success in delivering top-notch service.
How to Apply
Call today to schedule a phone interview: 717-718-4473
Email your resume: jobs.yorkpa@expresspros.com
Apply online: www.expresspros.com/yorkpa
Visit us: 2210 East Market Street, York, PA 17402
About Express Employment Professionals:
Express can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support. Whether you’re looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals including Administrative, Commercial, and Professional positions.
ASSOCIATE PROGRAMS AND BENEFITS Check with your local Express office about the availability of the following programs (not all programs are available in all locations):
· Holiday Pay (available only at certain locations)
· Health Insurance that meets Affordable Care Act standards.
· Dental Insurance
· Vision Insurance
· Short Term Disability
· Life Insurance
· 401(k)
· Direct Deposit
· Referral Bonuses
· Vacation Pay (available only at certain locations)
· EAP (Employee Assistance Program)
Additional information about the programs offered at your location may be included in this handbook as separate material.
For a complete listing of all open positions, visit. https://www.expresspros.com/yorkpa/
York, PA
2546
2210 East Market Street
York, PA 17402
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