Job Details

Help Desk Analyst

Material Solutions company in south Fort Worth is adding a Help Desk Analyst III to their dynamic team!!

Ideal candidates will have:

• 1+ years of experience managing and supporting user-assigned hardware, software, printers, email and user accounts. Support can be provided via telephone, email, in-person visit, or remotely with remote support tools
• Previous experience developing and maintaining documentation pertaining to areas of support, ensuring compliance with company policies and procedures
• Advanced knowledge of Windows Desktop Operating Systems and Microsoft Office Suites, PC hardware and software, remote support and VPN, imaging software and Active Directory, and Helpdesk ticketing software - Cherwell
• Must have strong troubleshooting abilities for PC related Help Desk tickets

Contract to Hire

In Office

M-F, 8a-5p

$60-62K