Located in Fond Du Lac, WI
Pay: $20.00/HR
Job Full Description
Hours: Monday - Friday, 8:00am - 12:00pm
Pay: $20.00/HR
Duties:
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Prepare and process customer billing, statements, adjustments, and account updates with a high degree of accuracy
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Research and locate account information to resolve discrepancies, missing data, or payment issues
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Respond to customer inquiries by phone and email, providing clear, courteous, and solution‑focused support
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Perform data entry for billing, payments, and account records while maintaining accuracy and confidentiality
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Assist with accounts payable tasks such as invoice entry, coding, vendor communication, and payment tracking
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Review account activity to identify errors, overdue balances, or unusual patterns and escalate when needed
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Maintain organized digital and physical files to support smooth office operations
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Coordinate with internal teams to ensure accurate billing, timely payments, and consistent customer communication
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Support general office tasks such as scanning, document preparation, and updating internal systems
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Use company software, spreadsheets, and online tools to track, verify, and manage account information
Qualifications:
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Experience in billing, accounts payable, data entry, customer service, or a related administrative role
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Strong phone communication skills with the ability to handle customer questions professionally and calmly
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Proficiency with computers, including billing or accounting software, email platforms, and Microsoft Office
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High attention to detail and accuracy in data entry, recordkeeping, and document review
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Ability to research and locate account information efficiently
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Strong organizational skills with the ability to manage multiple tasks and deadlines
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Problem‑solving mindset with the ability to resolve customer issues and identify discrepancies
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Comfortable working independently as well as part of a small team
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Ability to maintain confidentiality and handle sensitive financial information
What does Express offer to you??
- Weekly paychecks!
- Vision Insurance
- Medical Plan
- Dental Plan
- 401(K) Retirement Savings Plan
- Life Insurance
- Referral Bonuses (Earn up to $125 for each person you refer to Express!)
Why Express Employment Professionals, Oshkosh WI?
- Express placed over 1,350 people in 2024 just in the Fox Valley!
- We provide our associates with excellent comprehensive and competitive benefits!
- When you apply to us, you apply to 100+ companies in the Fox Valley!
- Over 170 people were hired on with a permanent position in 2024.
Apply now:
Call - (920) 624-6100 OPTION 2 to schedule a phone interview.
Address - 1775 Witzel Ave Oshkosh WI, 54902
Email - jobs.oshkoshwi@expresspros.com
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Oshkosh, WI
3208
1775 W Witzel Avenue
Oshkosh, WI 54902
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