Job Details

Entry-Level Manufacturing Customer Service Associate September 26, 2025

7359

Located in Waukesha, WI

Pay: $22.00-$26.00

Job Full Description

Entry-Level Manufacturing Customer Service Associate

Location: Waukesha, WI

Shift: 8:00am-4:30pm, Monday-Friday

Pay Rate: $22.00-$26.00

Job Summary:

As an Manufacturing Customer Service Associate, you will be the key link between customers and the company, ensuring accurate and efficient processing of orders. Your responsibilities would involve verifying materials availability, entering quotes into the ERP system, and sending order acknowledgements to keep everything on track.

 

Key Responsibilities:

  • Enter purchase orders and quotes. Confirm ship dates and follow up with tracking information to customers.
  • Communicate with the team and production regarding any material issues and potential late shipments. 
  • Coordinate with the Production Department to obtain accurate shipment lead time information.
  • Accurately respond to customer inquiries related to order fulfillment in an expeditious and complete manner.

Requirements:

  • High School Diploma or equivalent required
  • Professional communication skills, math, and problem-solving are a must.
  • Detail-oriented data entry skills required.
  • Proficiency with Microsoft Office
  • Experience with reading and interpreting technical drawings is preferred.

 

SEND RESUMES TO: WaukeshaWI@ExpressPros.com

Waukesha, WI
3423
2717 North Grandview Boulevard
Suite 100
Waukesha, WI 53188

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