Office Manager – $18+/HR DOE
Casper, WY | Express Employment Professionals
Office: 307-265-0289
Email: Jobs.CasperWy@ExpressPros.com
Apply online: www.ExpressPros.com
Now Hiring: Office Manager!
Express Employment Professionals is seeking a highly organized and customer-focused Office Manager for a local insurance and financial services office. This position is responsible for overseeing daily operations, supporting staff, ensuring exceptional client service, and helping maintain a productive and efficient office environment.
What You'll Do
- Oversee daily office operations and workflow management
- Lead, support, and hold team members accountable for performance and service standards
- Coordinate scheduling, staffing, and time-off requests
- Assist with hiring, onboarding, and training employees
- Ensure client inquiries and service requests are handled promptly and professionally
- Assist with policy changes, account maintenance, billing questions, and administrative tasks
- Maintain accurate records and ensure compliance with agency procedures
- Monitor workloads, resolve operational issues, and improve office efficiency
- Support agency leadership with reporting, planning, and process improvement initiatives
What We're Looking For
- 3+ years of office management, leadership, customer service, insurance, banking, or financial services experience
- Previous supervisory or team leadership experience preferred
- Property & Casualty insurance experience is a plus
- Strong leadership, coaching, and communication skills
- Excellent organizational and time-management abilities
- High attention to detail and accuracy
- Proficiency with Microsoft Office and business management systems
- Ability to manage multiple priorities in a fast-paced environment
Why Join Us?
- Competitive pay based on experience
- Leadership opportunity with a respected local organization
- Collaborative and professional work environment
- Opportunity to make a direct impact on client satisfaction and team success
- Long-term career growth potential
Ready to lead a team and make an impact? Apply today!
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