Transforming Workplace Conflict Virtual Training

  • twcbanner2

  • Transforming Workplace Conflict

    Take conflict from being a workplace dread, to an asset. Rather than focus on a step-by-step process for conflict resolution, Transforming Workplace Conflict helps learners curb destructive behaviors in the moment so conflict can become more productive. This ultimately improves your workplace results, relationships, and culture. A personal assessment helps learners increase self-awareness around conflict behaviors and discover how to effectively respond to the uncomfortable and unavoidable challenges of workplace conflict.

    With Transforming Workplace Conflict, participants will:

    • Take a personal conflict assessment and receive a 23 page in-depth report
    • Appreciate how their style of handling conflict affects the people around them
    • Learn how to “catch” themselves when going down a destructive conflict path
    • Discover how to reframe a conflict situation and choose more productive behaviors
    • Build a common language around appropriate conflict behavior

    Objective 1: DiSC® in Conflict

    • Develop an understanding what DiSC® styles have to do with conflict
    • Develop a deeper understanding of their own conflict style
    • Learn about the other conflict styles 

    Objective 2: Destructive Responses

    • Learn how automatic thoughts create destructive behaviors
    • Identify and understand destructive conflict behaviors that they use
    • Recognize automatic thoughts that they have during conflict

    Objective 3: Changing Your Response

    • Practice catching and changing automatic thoughts
    • Learn ways to continue evaluating and improving conflict experiences
    • Leave with applicable strategies for the future
  • Virtual Training Details


    • January 4 - January 18, 2022 | Tuesdays | 2:00pm - 4:00pm (EST)
    • June 9 - June 23, 2022 | Thursdays | 1:00pm - 3:00pm (EST)
    • September 8 - September 22, 2022 | Thursdays | 2:00pm - 4:00pm (EST)
    • November 7 - November 21, 2022 | Mondays | 1:00pm - 3:00pm (EST)

    Online Platform:

    For Participation You Will Need:

    • A computer, laptop, iPad, or smart phone
    • Internet access

    Cost: $395 per person

    Includes live virtual training, Productive Conflict DiSC assessment and report, digital training manual, and additional resources. These will be sent via email before the first session. 

    Class sizes are limited for maximum engagement - register today to reserve your spot. Once registered, you will receive details on how to join the Zoom Meeting Virtual Training.

    If you have any questions, need help registering, or would like to be invoiced for this event, please contact: Alec McGuire, Training & Event Coordinator at (616) 608-9684 or

  • Transforming Workplace Conflict Includes:

    • 6 hours of live virtual training and application
    • 23-page in-depth assessment powered by the Everything DiSC®
    • Personal Action Plan - a specific and measurable plan to improve self-awareness and workplace relationships

    Company Specific Sessions Also Include:

    • Customized online platform
    • Comparison reports of fellow teammates
    • Team view - this report gives you an at-a-glance view of a group of participants and their individual Everything DiSC maps.
    • Group Culture Report - determine the group’s DiSC culture by exploring its advantages and disadvantages, impact on group members, and influence on decision-making and risk-taking.

    This training is approved for 6 HRCI and SHRM credits.

  • hrcishrm22-small

  • Meet the Trainer

    Ryan Williams

    Leadership & Team Development Specialist

    Ryan Williams serves as a Training Specialist at Express Employment Professionals of Grand Rapids. He is a certified Everything DiSC facilitator and has his master's in organizational leadership from Cornerstone University. Ryan brings a wide variety of cross cultural leadership experience, having worked previously in Hong Kong and with Native American populations in Alaska. Most recently, Ryan has worked in higher education, developing and implementing training curriculum and programs across the organization.


    Ryan's passion and focus is for everyone to love the place they work. People who love their workplace, work harder and perform better. He brings a unique perspective in helping organizations evaluate their organizational culture, understand cross cultural dynamics, and implement strategies to create better leaders.


    Email Ryan Williams

  • Customized DiSC Training for Your Company

    Express Employment Professionals is based out of Grand Rapids, Michigan, but we provide customized training solutions throughout the Midwest, and virtually throughout the nation. Our team is happy to create a customized DiSC training specifically for a group from your company. This can be hosted at our training center in Grand Rapids or we can travel to your business and host this training on-site, or it can be hosted virtually. Contact us today for more information.

  • Our Passion for Training

    Featuring: Hilco Technologies