Located in Concord, CA
Job Full Description
We are seeking an experienced Xactimate Estimating Specialist for an in-office position in Pittsburg, CA. This role is responsible for producing accurate and timely estimates and invoices, while also supporting cross-functional operations and long-term career growth.
Key Responsibilities:
- Create and submit accurate, timely estimates and invoices using Xactimate
- Communicate daily with project managers and insurance carriers to ensure complete and proper documentation
- Respond to insurance adjuster inquiries and assist with claim-related questions
- Coordinate and gather information from multiple sources to support claims
- Assist project managers with negotiating claim settlements when needed
- Maintain job tracking logs and update job management software daily
- Resolve billing issues or rejections from homeowners and/or insurance companies
- Maintain organized records including estimates, invoices, payments, and related documentation
- Collaborate with internal teams to ensure alignment on scope of work
- Build and maintain strong relationships with internal and external stakeholders
- Identify account concerns and communicate them to management
- Recommend process improvements and support operational efficiency
- Perform additional duties as assigned
Qualifications & Experience:
- Required: Experience with Xactimate and Microsoft Office
- Preferred: Experience in restoration (water damage, mold remediation, etc.)
- Preferred: Familiarity with Symbility, TPAs, or working with insurance carriers
- Strong verbal communication skills, especially when working with insurance adjusters
- Excellent written communication and documentation skills
- Ability to quickly learn new software and systems
- Professional attitude with a team-oriented mindset
Additional Requirements:
- Ability to pass a criminal background check (required)
- Valid driver’s license (required)
Position Details:
- Job Type: Full-time
- Pay: $25–$30 per hour (hourly position)
- Schedule: Monday–Friday, typically 7:00 AM – 4:00 PM
- Location: Pittsburg, CA (in-office)
Concord, CA
2472
5356 Clayton Road
Suite 101
Concord, CA 94521
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