Located in Jacksonville, FL
Pay: 20.00-22.00
Job Full Description
WHAT YOU’LL BE DOING:
As a Sales Associate your primary responsibility will be to drive sales and provide outstanding customer service through multiple channels:
- Proactive Sales & Customer Engagement: Identify customer needs and recommend the right metal products, services, and cutting solutions. Build rapport to create repeat business and long-term relationships.
- Engaging with Customers: Spend your day on your feet, moving between our sales counter, the office, and the shop floor to assist customers from trade professionals to do-it-your-selfers.
- Handling Multiple Channels: Manage in-store interactions, phone inquiries, eCommerce orders, and online quote requests efficiently.
- Quote & Order Management: Provide accurate pricing, prepare quotes, follow up on leads, and close sales. Process orders and manage transactions with precision advisor, offer tailored solutions that fit customer needs and budgets.
- Business Development: Identify and reach out to potential customers. Follow up on dormant accounts and seek opportunities for new business. Answer phone calls, respond to emails, and greet walk-in customers, ensuring every inquiry and order is handled promptly and professionally.
- Sales Target Achievement: Support sales goals by maintaining stock control, monitoring margins, and ensuring customers return for future orders.
- Problem-Solving & Solutions: Act as a trusted advisor, offer tailored solutions that fit customer needs and budgets.
WHAT YOU BRING:
We’re looking for a motivated, sales-oriented individual who thrives in a fast-paced environment.
- Sales & Customer Focus: You understand the sales cycle and enjoy helping customers find the right products while maximizing revenue.
- Positive & Interactive People Skills: You are approachable, friendly, and excel in building customer relationships.
- Strong Organizational & Time Management Skills: Ability to juggle multiple customer interactions and follow up on leads promptly.
- “Yes” Attitude & Adaptability: A proactive, solutions-driven mindset that embraces challenges with enthusiasm. Confidence in troubleshooting and a proactive approach to resolving issues.
- Essential Experience & Skills: At least one year of proven customer service, retail sales or inside sales experience, strong computer and math skills, and excellent communication abilities.
Jacksonville (Northeast), FL
3261
3740 Saint Johns Bluff Road South
Suite 7
Jacksonville, FL 32224
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