Located in Jacksonville, FL
Pay: 20.19
Job Full Description
Hiring Initiative
We are actively supporting in filling an In-Office Chat Support Associate position. This is a strategic placement focused on long-term stability and culture alignment rather than high-volume metrics.
Position Overview
The role includes a 2-week paid, in-office training program and follows a Monday–Friday schedule with a 8:00AM start time (8.5-hour workdays). The associate will manage approximately 5–12 client chats per day, which may be detailed in nature, while maintaining accurate documentation and supporting general office operations.
There are no quotas or performance metrics tied to this role. The emphasis is on professionalism, quality communication, and client experience.
Candidate Profile Targeting
Express is open to entry-level candidates and individuals new to staffing. While customer service, chat, or administrative experience is preferred, the primary qualifications include:
- Strong written communication skills
- Professional demeanor
- Reliability and consistency
- Long-term growth mindset
This role presents an opportunity for career development and long-term placement potential.
Jacksonville (Northeast), FL
3261
3740 Saint Johns Bluff Road South
Suite 7
Jacksonville, FL 32224
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