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Honolulu, HI

1130 North Nimitz Highway, Suite A135, Honolulu, Hawaii 96817

Pearl City, HI

945 Kamehameha Highway, Suite 5, Pearl City, Hawaii 96782

Job Details

Mortgage Service Center Customer Service Rep October 22, 2025

3963

Located in Honolulu, HI

Pay: $20/hr

Job Full Description

Mortgage Service Center Representative – Customer Support ($20/hr)

?? Location: Honolulu, HI
?? Job Type: Full-Time
?? Starting Pay: $20/hour

Are you a customer service professional with experience in banking or call center environments? We’re seeking a Mortgage Service Center Representative to join our team and provide exceptional support to customers with mortgage-related inquiries. This role is ideal for someone who is detail-oriented, empathetic, and comfortable handling high-volume calls.

 

Perks You’ll Enjoy:

  • Medical, Dental, and Vision Benefits
  • Weekly paychecks
  • Professional and welcoming environment
  • Hands-on training and team support
  • Monday–Friday daytime schedule

Key Responsibilities

  • Respond to inbound calls regarding mortgage accounts, payments, and general inquiries
  • Assist customers with loan servicing questions and escalate issues as needed
  • Process account updates and document customer interactions accurately
  • Collaborate with internal departments to resolve customer concerns
  • Maintain confidentiality and adhere to banking regulations and procedures

Qualifications

  • 1+ years of experience in a call center or banking environment
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office and customer service systems
  • Ability to multitask and manage time effectively in a fast-paced setting
  • High attention to detail and commitment to customer satisfaction

Interested?
Call us at to schedule an interview
Submit your resume in response to this posting
Apply online at www.expresspros.com

About Us:
Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles—with no fees for job seekers.

#HIOFFICE

Pearl City, HI
2414
945 Kamehameha Highway
Suite 5
Pearl City, HI 96782

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