3963
Located in Honolulu, HI
Pay: $20/hr
Job Full Description
Mortgage Service Center Representative – Customer Support ($20/hr)
?? Location: Honolulu, HI
?? Job Type: Full-Time
?? Starting Pay: $20/hour
Are you a customer service professional with experience in banking or call center environments? We’re seeking a Mortgage Service Center Representative to join our team and provide exceptional support to customers with mortgage-related inquiries. This role is ideal for someone who is detail-oriented, empathetic, and comfortable handling high-volume calls.
Perks You’ll Enjoy:
- Medical, Dental, and Vision Benefits
- Weekly paychecks
- Professional and welcoming environment
- Hands-on training and team support
- Monday–Friday daytime schedule
Key Responsibilities
- Respond to inbound calls regarding mortgage accounts, payments, and general inquiries
- Assist customers with loan servicing questions and escalate issues as needed
- Process account updates and document customer interactions accurately
- Collaborate with internal departments to resolve customer concerns
- Maintain confidentiality and adhere to banking regulations and procedures
Qualifications
- 1+ years of experience in a call center or banking environment
- Strong verbal and written communication skills
- Proficiency in Microsoft Office and customer service systems
- Ability to multitask and manage time effectively in a fast-paced setting
- High attention to detail and commitment to customer satisfaction
Interested?
Call us at to schedule an interview
Submit your resume in response to this posting
Apply online at www.expresspros.com
About Us:
Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles—with no fees for job seekers.
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Pearl City, HI
2414
945 Kamehameha Highway
Suite 5
Pearl City, HI 96782
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