3963
Located in Honolulu, HI
Pay: $20/hr
Job Full Description
Mortgage Service Center Representative – Customer Support ($20/hr)
Location: Honolulu, HI
Job Type: Full-Time
Starting Pay: $20/hour
Are you a customer service professional with experience in banking or call center environments? We’re seeking a Mortgage Service Center Representative to join our team and provide exceptional support to customers with mortgage-related inquiries. This role is ideal for someone who is detail-oriented, empathetic, and comfortable handling high-volume calls.
Perks You’ll Enjoy:
- Medical, Dental, and Vision Benefits
- Weekly paychecks
- Professional and welcoming environment
- Hands-on training and team support
- Monday–Friday daytime schedule
Key Responsibilities
- Respond to inbound calls regarding mortgage accounts, payments, and general inquiries
- Assist customers with loan servicing questions and escalate issues as needed
- Process account updates and document customer interactions accurately
- Collaborate with internal departments to resolve customer concerns
- Maintain confidentiality and adhere to banking regulations and procedures
Qualifications
- 1+ years of experience in a call center or banking environment
- Strong verbal and written communication skills
- Proficiency in Microsoft Office and customer service systems
- Ability to multitask and manage time effectively in a fast-paced setting
- High attention to detail and commitment to customer satisfaction
Interested?
Call us at 808-792-7015 to schedule an interview
Submit your resume in response to this posting
Apply online at www.expresspros.com
About Us:
Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles—with no fees for job seekers.
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Pearl City, HI
2414
945 Kamehameha Highway
Suite 5
Pearl City, HI 96782
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