OS018
Located in Kailua-Kona, HI
Pay: $20-25/hr
Job Full Description
Service Coordinator – Equipment Service Operations ($20–$25/hr)
?? Location: Kona, HI
?? Job Type: Full-Time
?? Pay Range: $20–$25/hour (based on experience)
Join a trusted, family-owned company that’s been serving Hawai‘i for over 60 years. We’re seeking a Service Coordinator to support our equipment service operations in Kona. This role is ideal for someone with strong administrative skills, service shop experience, and a passion for customer service.
Service Coordinator Key Responsibilities
- Open and manage work orders, reconcile timecards, and ensure accurate job documentation
- Coordinate job schedules, equipment pickups/deliveries, and mechanic assignments
- Process warranty claims and collaborate with internal departments and vendors
- Maintain service records, requisitions, and department files
- Assist with customer communication, job status updates, and dispute resolution
- Support safety, credit, and housekeeping policies
- Monitor departmental metrics and identify training needs for support staff
Service Coordinator Qualifications
- High school diploma or equivalent
- Valid driver’s license with a clean driving record
- Minimum 5 years of experience in a service shop environment
- Strong PC and administrative skills
- Excellent customer service, attention to detail, and communication abilities
- Supervisory experience preferred
Physical & Environmental Requirements
- Ability to lift up to 25 lbs, walk, stoop, reach, and sit for extended periods
- Work in office and shop environments with varying noise and temperature conditions
Service Coordinator Benefits (Once Hired On)
- Competitive compensation
- Medical, dental, and vision insurance
- Health savings account & flexible spending accounts
- Paid time off (PTO)
- 401(k) with company match
- Life & accident insurance
- Employee assistance and legal support programs
- Travel assistance and wellness programs
- Referral and longevity bonuses
- Recognition programs
- Store discounts
- Boot reimbursement
- Tuition reimbursement
- Company-supplied uniforms
- Advanced technical training
- Career growth and development opportunities
Interested?
Call us at to schedule an interview
Submit your resume in response to this posting
Apply online at www.expresspros.com
About Us:
Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles—with no fees for job seekers.
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Pearl City, HI
2414
945 Kamehameha Highway
Suite 5
Pearl City, HI 96782
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