Job Details

Serve as a primary point of contact for customers through phone, email, and in-person interactions. 

Prepare and process customer quotes while following up on inquiries through completion. 

Coordinate and track customer orders to ensure timely fulfillment. 

Assist customers with completed order pickups and delivery coordination. 

Respond professionally to customer questions, concerns, and service requests. 

Maintain accurate customer records, files, and order documentation. 

Perform general office administration, filing, and document organization. 

Coordinate pickups, deliveries, supplies, and other business-related errands as needed. 

Maintain organized records and update information accurately and timely. 

Previous experience in administrative support, customer service, sales support, order processing, or office administration. 

Strong interpersonal communication skills with the ability to build positive customer relationships. 

Professional demeanor and excellent customer service skills. 

Ability to multitask and manage competing priorities effectively. 

Excellent organizational and time management abilities. 

Ability to follow instructions and work independently. 

Experience using email, Microsoft Office, and general business software. 

Ability to maintain confidentiality and handle sensitive information appropriately. 

Strong work ethic with consistent attendance and reliability. 

Valid Hawaii Driver's License required.