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Effingham, IL

900 North 3rd St, Suite D, Effingham, Illinois 62401

Mattoon, IL

616 Charleston Avenue, Mattoon, Illinois 61938

Job Details

Customer Service Rep April 24, 2026

Located in Mattoon, IL

Pay: 16.25

Job Full Description

Express Employment Professionals is hiring a full-time Customer Service Representative to join their team! Successful candidates must have a friendly disposition, ability to operate a computer while speaking on the phone simultaneously, have great attention to detail, and be good with customers. Pay is $15.00/hr to $16.25/hr based on experience. This position is a full-time, 40 hour work week. In order to provide the best customer service during open hours, shift times may vary between the hours of Monday-Saturday 7:00am-7:00pm & Sunday 8:00am-5:00pm.

 

Customer Service Representative Job Duties:

- Provide excellent customer service via phone, live chat, and other inquiries each day
- Answer customer inquiries regarding orders and shipments
- Communicate with manufacturers for answers regarding a customer’s order
- Order management, tracking orders, processing customer returns
- Communicate with coworkers to ensure customers are handled in a timely manner

 

If this sounds like you, apply now and contact our office to schedule your interview today! 

 

Express Employment Professionals offers a full benefits package to all our associates. 

 OUR MEDICAL PLAN INCLUDES:

  • Doctor, hospital, and prescription benefits
  • Preventative wellness benefits
  • No co-pays or deductibles
  • No pre-existing conditions
  • PPO network discounts

OUR ASSOCIATES HAVE ACCESS TO:

  • Dental, life, and vision insurance
  • 401(k) retirement plan
  • Holiday and vacation pay
  • National retailer discounts

Confidential Interviews/Never a Fee

 

#2347OS

Mattoon, IL
2347
616 Charleston Avenue
Mattoon, IL 61938

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