Located in Springfield, IL
Pay: $57k/year
Job Full Description
Business Services Representative
Schedule: Monday–Friday | 8:00 AM – 4:30 PM or 8:30 AM – 5:00 PM
Compensation: Up to $57k/year
Location: On-site | No remote work
Position Overview
We are seeking a personable and adaptable Business Services Representative to join our team. This role is ideal for someone who enjoys building relationships, engaging with the community, and supporting both employers and participants through active case management.
This is a dynamic, in-person role that involves negotiating contracts, attending and hosting events, and serving as a vital connection between business partners, community organizations, and program participants.
Key Responsibilities
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Build and maintain strong relationships with business and community partners
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Communicate services and program benefits clearly to external stakeholders
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Negotiate employment-related contracts and agreements
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Provide ongoing case management to both participants and employers
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Track and report key metrics and program outcomes
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Represent the organization at meetings, events, and networking functions
Qualifications
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Bachelor's degree in Social Services, Human Resources, Business, or related field
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Strong interpersonal and communication skills; comfortable with face-to-face engagement
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Ability to learn and adapt in a role that takes 6–9 months to fully train
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Highly organized and able to manage multiple priorities
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Experience in case management, employment services, or outreach is a plus
Work Environment & Perks
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On-site, community-facing position—no remote work
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Flexible schedule and flex time (no paid overtime)
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Free parking, regular staff get-togethers, and free lunches
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Collaborative, mission-driven environment
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Steep learning curve—ideal for someone who thrives in a fast-paced, high-communication role
Apply today!
#1044OS
Springfield, IL
1044
3000 Professional Drive
Springfield, IL 62703
Apply Now Email Us