G1143
Located in Butte, MT
Pay: Starting at $18.12/hr
Job Full Description
We’re seeking a bilingual (Spanish/English) Referral Specialist to support individuals seeking energy assistance. You’ll assist clients by phone and email, provide accurate referrals using a national database, and document interactions with professionalism and care.
Key Responsibilities:
- Communicate effectively with clients in both Spanish and English
- Offer information and referrals using database tools
- Maintain accurate records and protect client confidentiality
- Work independently and as part of a team
- Stay current on internal procedures and updates
Requirements:
- Customer service or call center experience (Preferred)
- Strong communication and computer skills
- Ability to stay calm, patient, and professional under pressure
Butte, MT
1565
700 East Front Street
Butte, MT 59701
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