Located in Tinton Falls, NJ
Pay: $27 - $31/hour
Job Full Description
Position: Sales Desk / Technical Customer Service Representative
Location: Eatontown, NJ 07724
Hours: Monday–Friday, 9 AM–5 PM
Compensation: $27 - $31 per hour
Why This Role Rocks
Step into a high-impact, customer-facing technical role where you’re the expert that engineers, OEMs, and distributors count on. From guiding product selection to interpreting drawings and generating quotes, you’ll make a real difference every day. If you love solving mechanical challenges and enjoy meaningful conversations with customers, this is your moment.
What You’ll Do
- Answer inbound calls and support customers looking for mechanical solutions.
- Review and pull past order documents and specifications to provide precise information.
- Evaluate specs like load, speed, stroke, duty cycle, voltage, and current to recommend the right product.
- Analyze customer-provided schematics and blueprints to ensure compatibility and performance.
- Use manufacturing software to prepare RFQs, track pricing, and deliver timely quotes.
- Log every interaction and update customer files with precision.
- Work with engineering and sales to meet deadlines and exceed expectations.
What You’ll Bring
- Must-haves:
- 3+ years of experience in technical sales support, customer service, or inside sales—preferably in industrial or mechanical environments
- Strong mechanical aptitude—ability to interpret specs like retracted length, stroke, and load
- Proficiency in reading and understanding technical/mechanical drawings and blueprints
- Familiarity with ERP or quoting platforms (PBS Manufacturing is a plus)
- Excellent communication and multitasking skills
- Nice-to-haves:
- Experience working directly with engineers, manufacturers, or OEM clients
What You’ll Get
- Competitive salary + bonus opportunities
- Vacation pay & paid holidays
- 401(k)
- Tools, training, and support to help you thrive in a technical sales environment
Make a Real Impact
From first contact to final quote, you’ll guide customers toward smart, technical solutions. This isn’t a call center—it’s a collaborative, problem-solving role where your mechanical understanding and attention to detail truly matter.
Ready to Make It Happen?
If you're confident reading blueprints, love solving technical problems, and enjoy helping customers make informed decisions—apply today. You’ll be the trusted expert on the front lines of a fast-paced, innovative team.
Express Employment Professionals has over 800 locations worldwide and places more than 500,000 people in jobs annually.
Explore more job opportunities at: https://www.expresspros.com/us-new-jersey-tinton-falls/job-seekers/job-openings
#3380OS
Tinton Falls (Howell), NJ
3380
4000 Route 66
Suite 340
Tinton Falls, NJ 07753
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