Located in King of Prussia, PA
Pay: $70,000-$80,000
Job Full Description
About the Company
A leading manufacturer and distributor with over 20 years of success in the industry is seeking a Website Content Coordinator to join its growing team. With headquarters on the East Coast and a distribution center in the Midwest, the company is known for innovation, quality, and a commitment to customer satisfaction.
The Role
The Website Content Coordinator will be responsible for overseeing and maintaining the company’s B2B website, as well as managing the setup and launch of a new B2C (Shopify) website by year-end. This individual will also provide support to the IT department on projects and basic user needs. The ideal candidate is motivated, detail-oriented, and thrives in a fast-paced, deadline-driven environment.
Key Responsibilities
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Oversee and maintain all content on the B2B website, including setup and customizations.
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Manage the setup, launch, and ongoing maintenance of a new Shopify-based B2C website.
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Create and update product content, including descriptions, photos, pricing, and promotions.
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Manage website user accounts, including access, support, and troubleshooting.
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Resolve customer inquiries and website-related issues via phone, email, online chat, and other channels.
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Monitor website performance, track sales, and report on analytics and KPIs.
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Conduct market research and stay current with industry trends.
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Write, edit, and review website and marketing content for accuracy and clarity.
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Manage and update social media platforms with relevant content.
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Ensure search engine optimization (SEO) best practices are implemented.
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Identify opportunities to improve website functionality, customer experience, and sales growth.
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Assist the IT department with projects and provide basic technical/user support.
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Collaborate with team members, vendors, and cross-functional partners to achieve company goals.
Required Skills & Qualifications
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Proficiency with Office 365 Suite, Adobe Creative Suite (Illustrator, InDesign, Photoshop), HTML, Constant Contact, Mailchimp, and Shopify.
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Strong communication skills with excellent spelling, punctuation, and grammar.
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Exceptional attention to detail and organizational skills.
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Ability to manage multiple projects and meet deadlines in a fast-paced environment.
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Strong analytical and problem-solving abilities.
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Excellent customer service skills, with a professional and empathetic approach.
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Ability to learn and retain product information for website branding and setup.
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Ability to work independently and collaboratively within a team.
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Dependability, punctuality, and strong time management skills.
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Strong phone and active listening skills.
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Basic to intermediate understanding of cloud applications and Windows/Mac business software.
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Experience with technical writing or documenting processes is a plus.
Woodbury, NJ
3142
877 Kings Highway
Suite 100
West Deptford, NJ 08096
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