Located in Asheville, NC
Pay: $18/hr
Job Full Description
Call Center Reception Coordinator – $18/hr
Schedule: Monday – Friday, 8:30 AM – 5:00 PM or 9:00 AM – 5:30 PM
Location: South Asheville, NC
Type: Full-Time
A fast-paced service company in South Asheville is seeking a Call Center Reception Coordinator to serve as the first point of contact for customers. This role is heavily phone-based and focused on managing high call volume, troubleshooting concerns, and dispatching tickets to technicians. Ideal for someone who thrives in a structured, call center-style environment and enjoys helping people quickly and efficiently.
What You’ll Be Doing
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Answer a high volume of incoming customer calls
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Gather details and troubleshoot basic service concerns
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Create accurate service tickets and route to technicians
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Process customer orders and service requests
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Document calls and updates in internal systems
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Maintain a calm, professional tone during busy periods
What They’re Looking For
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Strong phone and customer service skills
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Comfortable in a call center or high-volume phone role
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Fast and accurate computer/data entry skills
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Organized and able to multitask under pressure
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Reliable attendance and professional demeanor
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Must pass background check and drug screen
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In-person interview required
Why This Opportunity
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Consistent weekday schedule
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Structured team environment
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Opportunity to grow in customer operations
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Great fit for someone who enjoys phone-based work
Asheville, NC
2448
1979 Hendersonville Road
Suite B
Asheville, NC 28803
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