Located in Asheville, NC
Pay: $18/hr to $20/hr DOE
Job Full Description
Showroom Receptionist / Coordinator
Position Summary
The Showroom Receptionist/Coordinator serves as the first point of contact for customers, managing front desk operations while supporting showroom sales and daily administrative functions. This role requires strong organization, communication, and a customer-first mindset in a fast-paced retail showroom environment.
Key Responsibilities
- Front Desk & Customer Experience
- Greet and welcome customers as they enter the showroom
- Direct visitors to appropriate consultants or departments
- Answer and route incoming phone calls professionally
- Maintain customer flow using showroom management tools (e.g., WaitWhile)
- Sales & Showroom Coordination
- Support showroom consultants with administrative and coordination tasks
- Organize and distribute correspondence to sales team members
- Coordinate showroom walk-throughs and customer visits
- Assist with follow-up on customer orders
- Showroom Operations
- Maintain the appearance and organization of showroom displays and front office
- Assist with merchandising and display updates as needed
- Facilitate organization and maintenance of job folders and documentation
- Label and prepare materials for customer pickup or shipment
- Administrative Support
- Communicate with vendors regarding regularly ordered products
- Open, sort, and distribute incoming mail
- Coordinate outgoing packages and shipments
- Assist with planning and organizing branch events
- Participate in product knowledge sessions and team meetings
- Perform additional duties as assigned by leadership
Qualifications
- High school diploma or equivalent preferred
- Strong organizational and interpersonal skills
- Effective verbal and written communication skills
- Basic math proficiency
- Ability to multitask and prioritize in a fast-paced environment
- Customer service-focused mindset
Work Environment & Expectations
- Professional showroom setting with frequent customer interaction
- Ability to sit or stand for extended periods
- Ability to move throughout the showroom as needed
- Ability to lift up to 15 pounds occasionally
- Maintain a professional appearance aligned with showroom standards
Asheville, NC
2448
1979 Hendersonville Road
Suite B
Asheville, NC 28803
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