Located in Tigard, OR
Job Full Description
We’re seeking a friendly and professional Receptionist to join our team. In this role, you’ll be the first point of contact for guests and visitors, providing excellent customer service and ensuring smooth day-to-day front desk operations. This position is ideal for someone who is personable, organized, and able to multitask in a fast-paced environment.
Job Duties:
- Greet guests with a welcoming smile and friendly demeanor
- Perform guest check-in and check-out procedures efficiently and accurately
- Obtain or confirm guest information, assign rooms, and issue keys as needed
- Collect payments for room charges, deposits, and additional fees
- Answer incoming calls and direct them to the appropriate departments or personnel
- Check and respond to emails in a timely and professional manner
- Make, modify, and confirm guest reservations
- Maintain a clean, organized, and professional front desk area at all times
- Inform guests about amenities, services, and local attractions
- Stay up-to-date on room availability, rates, and accommodations
- Communicate with housekeeping, maintenance, and other departments to coordinate guest needs
- Handle guest complaints calmly and efficiently, escalating issues to management when necessary
- Take and deliver messages, assist with luggage storage, and provide general assistance to guests
- Book tours, activities, or transportation as requested by guests
- Perform clerical and administrative tasks such as filing, sorting mail, and data entry
Benefits:
- 401(k)
- Medical insurance
- Optical coverage
- Dental coverage
- Life insurance
- Short-term disability coverage
Apply Online or In Person:
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www.ExpressPros.com/TigardOR
Visit us at:
10115 SW Nimbus Ave. #500
Tigard, OR 97223
503-624-2001
Tigard, OR
1932
10115 Southwest Nimbus Avenue
Suite 500
Tigard, OR 97223
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