D929
Located in Sparta, TN
Pay: $20.00/hr
Job Full Description
NOW HIRING: Customer Service Manager
Location: Sparta, TN
Industry: Manufacturing
Schedule: Full-Time | Day Shift
Pay: Competitive, Based on Experience
Are you a skilled leader with a passion for providing top-notch customer support in a fast-paced manufacturing environment? Join our team as a Customer Service Manager and help drive excellence from the front line to the production floor!
What You’ll Do:
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Lead and support the customer service team to exceed expectations
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Manage order entry, customer communication, and delivery coordination
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Resolve escalated issues with professionalism and urgency
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Collaborate with production, shipping, and sales to ensure smooth workflow
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Maintain strong relationships with key accounts
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Improve service processes and customer satisfaction metrics
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Work daily with ERP systems and customer databases
What We’re Looking For:
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3+ years in customer service leadership, preferably in manufacturing
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Strong communication, organization, and problem-solving skills
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ERP and Microsoft Office proficiency
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Ability to multitask, prioritize, and motivate a team
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High attention to detail and commitment to continuous improvement
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Associate or Bachelor’s degree preferred
Why Join Us?
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Work with a dedicated, fast-moving team
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Play a key role in customer success and company growth
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Competitive pay based on experience
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Advancement opportunities within a growing company
Apply today or contact us to learn more!
Call Express Employment Professionals – Sparta: 931-837-5533
Or email your resume to: jobs.crossvilletn@expresspros.com
Visit us at: 490 North Spring Street, Sparta, TN 38583
Express Employment Professionals is an Equal Opportunity Employer
Crossville, TN
2645
848 Livingston Road
Suite 101
Crossville, TN 38555
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