Frequently Asked Questions about W-2s

  • Frequently Asked Questions About W-2s

    Throughout the year, Express receives questions from our associates about their W-2 paperwork. Here are answers to frequently asked questions our associates have about W-2s.

    Q. Has my W-2 been mailed?
    A. Yes, we began mailing W-2s the week of Jan. 12, 2017, to the addresses we have on file for associates.

    Q. Can I access my W-2 online?
    A. Yes, you can request a copy of your W-2 be sent to you by mail by completing and submitting the W-2 Duplicate Request Form (no account is required to submit this form). If you have created an account on the Workforce Self Service website, you can access your W-2 information through your Workforce account.

    Q.  How can I receive my W-2 from a previous year?
    A.
    You can request a W-2 from 2009 to 2016 two ways. Log into your Workforce account or fill out and submit the W-2 Duplicate Request Form to request the W-2 be sent to you by email.

    Q. My address has changed since I began working with Express. Who should I give my new address to? 
    A. You can call your local Express office to update your address and any other contact information that might have changed.

    Q. What if my W-2 has the incorrect Social Security number? 
    A. Call your local Express office and let them know your W-2 has incorrect information. You will still be able to file with the W-2 you currently have by drawing a line through the incorrect social security number and neatly writing in the correct Social Security number.

    Q. What if I lost the W-2 that I received from Express? 
    A.
    You can request another copy of your W-2 be sent to you by mail by completing and submitting the W-2 Duplicate Request Form (no account is required to submit this form). If you have created an account on the Workforce Self Service website, you can access your W-2 information through your Workforce account. Or, you can contact your local office and they will be able to help you get another copy of your W-2.

    Q. Who should I contact if I haven’t received my W-2? 
    A. If you have not yet received your W-2 by mail, you can request another copy of your W-2 be sent to you by mail by completing and submitting the W-2 Duplicate Request Form (no account is required to submit this form). If you have created an account on the Workforce Self Service website, you can access your W-2 information through your Workforce account

    Q. Do I need a proof of insurance form (Form 1095-C) from Express for filing taxes in 2017?
    A. With the implementation of the Affordable Care Act (ACA), there will be new tax regulations and forms required by the IRS. The proof of insurance form (Form 1095-C) applies to the employer mandate section of the ACA which was delayed until 2015. This means that you will not need this form when filing your taxes until 2016. 

    If you are interested in receiving insurance through Express, we will have open enrollment beginning in November of 2017. For more information about insurance plans and other benefits Express offers, please contact your local Express office.


    For more information about W-2s, please contact your local Express office or send an email to onlineinfo@expresspros.com