Community Manager

Full-Time | Apartment Community

Parlier, CA | $22/hr.

Position Summary

We are seeking an experienced and customer-focused Community Manager to oversee the daily operations of a multifamily apartment community. The ideal candidate will be responsible for ensuring operational excellence, maintaining high resident satisfaction, driving occupancy goals, and managing property financial performance.

Key Responsibilities

Property Operations

• Oversee the day-to-day management of the apartment community.
• Conduct regular property inspections to ensure cleanliness, safety, and curb appeal.
• Coordinate maintenance activities and vendor services.
• Ensure compliance with company policies and all applicable housing regulations.

Resident Relations

• Serve as the primary point of contact for residents.
• Address resident concerns, complaints, and service requests in a professional and timely manner.
• Promote resident retention through exceptional customer service.
• Enforce community policies and lease agreements.

Leasing & Occupancy

• Monitor occupancy levels and leasing performance.
• Assist with marketing initiatives to attract prospective residents.
• Review rental applications and ensure compliance with screening criteria.
• Oversee lease renewals and resident retention programs.

Financial Management

• Manage rent collections and delinquency follow-up.
• Prepare and maintain property budgets.
• Review invoices and approve expenses.
• Generate monthly operational and financial reports.

Team Leadership

• Supervise, train, and support leasing and maintenance staff.
• Foster a positive, team-oriented work environment.
• Conduct performance evaluations and provide ongoing coaching.

Qualifications

• Minimum of 2 years of property management or multifamily housing experience preferred.
• Strong leadership, communication, and customer service skills.
• Experience with budgeting, rent collections, and financial reporting.
• Knowledge of Fair Housing laws and property management regulations.
• Proficiency with property management software such as Yardi, RealPage, Entrata, or AppFolio preferred.
• Ability to multitask and thrive in a fast-paced environment.