B980
Located in Wood Dale, IL
Pay: $21
Job Full Description
We’re looking for a detail-oriented and tech-savvy RMA Associate to join our team! In this role, you’ll manage the return process from start to finish — handling customer requests, coordinating authorizations, tracking shipments, and ensuring every product is inspected and processed accurately. If you have a passion for organization, technology, and providing great customer service, we want to hear from you.
What You’ll Do:
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Process and track Return Merchandise Authorizations (RMAs) with accuracy and efficiency
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Communicate with customers regarding return requests, authorizations, and resolutions
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Receive, inspect, and evaluate returned products to identify defects or quality issues
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Maintain detailed records of all RMA activities using internal systems
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Collaborate with warehouse, quality, and customer service teams to ensure smooth reverse logistics operations
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Help improve product quality and customer satisfaction through careful documentation and feedback
What You Bring:
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1+ year of experience working with computers, electronics, or in a returns/RMA-related role
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Retail, office, or warehouse experience preferred
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Strong computer and data entry skills; comfortable using tracking systems and spreadsheets
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Excellent communication, organization, and problem-solving skills
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Ability to work independently and manage multiple tasks efficiently
Why You’ll Love Working Here:
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Opportunities for growth and advancement
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Supportive team environment
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Hands-on experience with technology and logistics processes
#2872LID
Elk Grove Village, IL
2872
1506 Elmhurst Road
Elk Grove Village, IL 60007
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