Job Details

Customer Service Representative May 1, 2026

Located in Carol Stream, IL

Pay: $22/hr.

Job Full Description

Join our manufacturing team as a key liaison between our customers and our production floor. We are looking for a technical pro who can translate architectural plans into successful orders while providing top-tier service to contractors and clients.

Responsibilities

  • Interpret architectural plans specifications and hardware schedules accurately

  • Provide prompt expert support to customers and contractors on technical inquiries

  • Review price and route orders following established manufacturing protocols

  • Collaborate with internal departments to ensure smooth project delivery

  • Maintain precise documentation and workflow tracking within our system

  • Leverage deep product knowledge to solve complex client needs

Requirements

  • 3+ years of technical customer service experience preferably in building materials

  • Ability to read blueprints and understand building codes

  • Proficiency in Excel Word and ERP systems

  • Strong math skills and sharp attention to detail

  • Excellent verbal and written communication skills

  • High School Diploma required though a Bachelor's degree is a plus

Why Work With Us

  • Full benefits package including Medical Vision and Dental

  • Term Life and Short Term Disability coverage included

  • Opportunity to work in a specialized high-demand technical industry

  • A collaborative environment that values your expertise

  • Excellent organizational, verbal, and written communication skills.

  • Ability to work positively and effectively in a team environment.

Why Work With Us?

  • Medical, Vision, Dental, term life and short term disability benefits offered

Elk Grove Village, IL
2872
1506 Elmhurst Road
Elk Grove Village, IL 60007

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