Customer Service Responsibilities:
- Works closely with the sales and marketing staff
- Obtains orders and provides proactive customer service sales and service functions including data entry, speaking with customers about past due bills.
- Provides timely follow-up on customer technical inquiries and requests.
- Actively participates in the marketing and sale of products and services.
- Consistently provides responsive, quality service to meet and exceed customer expectations.
- General office work
- Filing
- Scanning
Qualifications
- Minimum of a two-year business/trade degree preferred or the equivalent in work experience.
- Minimum of two years of prior customer service.
Skills and Abilities
- Excellent customer service skills include being competent, accurate, responsive and engaged.
- Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred
- Ability to effectively plan and organize.