Located in Tinton Falls, NJ
Pay: $18 - $19/hour
Job Full Description
Now Hiring: Customer Service Representative
📍 Location: Monmouth & Ocean County, NJ
💲 Pay: $18 – $19 per hour (based on experience)
🕒 Full-Time | Monday–Friday | On-Site
Are you a people person who thrives on helping others and making every interaction a positive experience? We’re looking for a friendly and detail-oriented Customer Service Representative to join a mission-driven team in Monmouth and Ocean County, NJ.
If you’re passionate about delivering excellent service, solving problems, and being part of a supportive work culture—this is the opportunity for you.
Position Overview
As a Customer Service Representative, you'll be the first point of contact for customers, handling inquiries, processing orders, and ensuring every customer feels valued and supported. Your communication skills and attention to detail will be key to providing a seamless customer experience.
Key Responsibilities:
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Respond to customer inquiries via phone, email, and in person
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Process orders, returns, and exchanges accurately and efficiently
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Provide product and service information with professionalism and clarity
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Assist with account management, billing questions, and issue resolution
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Maintain up-to-date customer records and documentation
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Collaborate with internal departments to ensure timely service and support
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Identify opportunities to improve customer satisfaction and retention
What We’re Looking For:
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Minimum of 2 years of customer service experience required
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Strong communication and problem-solving skills
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Positive attitude, patience, and professionalism
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Ability to manage multiple tasks and prioritize effectively
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Proficiency with basic computer systems and office software
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A team player with a strong customer-first mindset
Compensation & Benefits:
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$18 – $19 per hour, based on experience
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Medical Insurance
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401(k) retirement plan
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Ongoing training and professional development
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Supportive team culture in a mission-driven company
Bring your customer service skills to a team that values your contributions and helps you grow.
Apply today and take the next step in your career with a company committed to excellence and service.
Express Employment Professionals has over 800 locations worldwide and places more than 500,000 people in jobs annually.
Explore more job opportunities at: https://www.expresspros.com/us-new-jersey-tinton-falls/job-seekers/job-openings
Tinton Falls (Howell), NJ
3380
4000 Route 66
Suite 340
Tinton Falls, NJ 07753
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