Located in Medford, OR
Pay: $20-23/hr
Job Full Description
Express Employment Professionals is recruiting for an Administrative Assistant for a well-established local wholesale company. This full-time position supports daily office operations, customer service, sales, and product development. The ideal candidate is organized, detail-oriented, and comfortable managing multiple projects while communicating with customers, vendors, and internal departments.
Key Responsibilities
- Provide administrative support to the sales, customer service, product development, accounting, shipping, and assembly teams.
- Communicate with customers, vendors, and business partners by phone and email to answer questions, resolve issues, and coordinate projects.
- Assist with order entry, processing correction orders, tracking backorders, making customer follow-up calls, and maintaining accurate records.
- Support sales activities, including customer outreach, email follow-ups, identifying sales opportunities, and assisting with customer orders.
- Coordinate product development projects by communicating with domestic and international suppliers, requesting product samples, and tracking project deadlines.
- Assist with product packaging, product information, and submission of samples and materials for licensing approval.
- Maintain accurate logs, files, invoices, and other administrative documentation.
- Assist with company mail, filing, data entry, and general office organization.
- Help ensure compliance with licensing requirements, including coordinating training, documentation, and third-party audits.
- Work collaboratively across departments to prioritize tasks, resolve problems, and keep daily operations running efficiently.
- Perform additional administrative duties as needed.
Qualifications
- At least one year of relevant administrative, customer service, or office experience preferred.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Word and Excel.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple projects, prioritize competing deadlines, and maintain accurate records.
- Strong problem-solving skills and a customer-focused approach.
- Professional, positive attitude with the ability to work independently and as part of a team.
- Willingness to learn new systems, processes, and product information.
Schedule
- Full-time, Monday–Friday
- 8:00 AM–5:00 PM
- 40 hours per week
Medford, OR
1951
3523 Arrowhead Drive
Suite 100
Medford, OR 97504
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