Job Details

Customer Service June 19, 2025

CI01

Located in Neenah, WI

Pay: $17.00 - $20.00 /HR

Job Full Description

Hours: Monday - Friday, 8:00am - 4:00pm 

Pay: $17.00 - $20.00 /HR

Duties: 

  • Communicate with customers primarily via email, with occasional phone and in-person interactions

  • Accurately enter orders into the system while maintaining a high level of attention to detail

  • Review past customer orders to assist with reorders and provide tailored support

  • Respond promptly to new and existing customer inquiries

  • Research and recommend products and apparel that best meet client needs

  • Collaborate with vendors to source goods and services as needed

  • Conduct product research to provide knowledgeable and helpful responses

  • Obtain pricing, generate quotes, and follow up on pending orders

  • Coordinate with internal departments including art, production, and shipping to ensure order accuracy and timely delivery

Qualifications: 

  • Strong written and verbal communication skills

  • Proficiency in Microsoft Outlook; basic knowledge of Word and Excel

  • Demonstrated ability to provide professional, high-quality customer service

  • Exceptional attention to detail and accuracy in completing tasks

  • Capable of managing multiple tasks and adjusting to shifting priorities

  • Strong organizational skills to manage and track customer orders

  • Self-motivated with a desire to continually expand product and process knowledge

  • Reliable attendance, punctuality, and a solid work ethic

  • Minimum of 3 years’ experience in a customer-facing role

 

What does Express offer to you?

  • Weekly paychecks!
  • Vision Insurance
  • Medical Plan
  • Dental Plan
  • 401(K) Retirement Savings Plan
  • Life Insurance
  • Referral Bonuses (Earn up to $125 for each person you refer to Express!)

Why Express Employment Professionals, Appleton WI?

  • Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
  • We provide our associates with excellent comprehensive and competitive benefits!
  • When you apply to us, you apply to 100+ companies in the Fox Valley!
  • Over 170 people were hired to a permanent position in 2024.

Apply now:

Call - (920) 624-6100 to schedule a phone interview.

Address - 1033 W College Ave STE 100 Appleton, WI 54914

Emailjobs.appletonwi@expresspros.com

"Like" our Appleton Facebook page for more up to date job opportunities.

Appleton, WI
2021
1033 West College Avenue
Suite 100
Appleton, WI 54914

Apply Now Email Us

Close